Comments on Make customers feel warm and fuzzy - My reaction to a survey from AppleTypePad2013-05-26T14:59:09ZGearmarkhttps://gearmark.blogs.com/ux_and_agile/tag:typepad.com,2003:https://gearmark.blogs.com/ux_and_agile/2013/06/customers-do-matter-my-reaction-to-a-survey-from-apple/comments/atom.xml/