UX and Agile
Make customers feel warm and fuzzy - My reaction to a survey from Apple
The Dos and Don'ts of Collaboration
Interesting perspective on customers who buy copies
JP Penney - a case study in customer research, or rather, listening
On the theme of data and meaning....
How much data is enough? Enough to have a conversation with your users.
Some good advice on innovation
SXSW Interactive: Why do we go? (A cantankerous opinion)
My first Webinar
What is up with this new term "evergreen"?
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