Comments on Use empathy on support/service calls to build connections, improve someone's day, and create a great experienceTypePad2017-05-09T03:05:45ZGearmarkhttps://gearmark.blogs.com/ux_and_agile/tag:typepad.com,2003:https://gearmark.blogs.com/ux_and_agile/2017/05/how-to-use-empathy-at-work/comments/atom.xml/